Answers to Returns, Exchanges and Refunds Policies

 Returns

  Returns

For prompt handling of any return, please call us at 908-362-5267 or email us at customerservice@americantargets.com to be issued a return authorization number and the return shipping address. 

When calling or emailing, please provide your full name and your order number.

American Targets will accept returned merchandise for a refund, when the merchandise meets the following conditions:

     - All products must be in new, unopened condition
          - example of new, unopened condition: a target holder that has not been assembled
          - example of product that will be refused: any item in shrink wrap or hard 'clamshell' plastic that has been opened
     - Returned in the original packaging
     - Returned within 14 days from the shipping date
     - A copy of the invoice is enclosed with the merchandise
     - Enclose the return authorization number that was issued for your return
     - Enclose a brief letter of explaination for the return

All returns must be prepaid; no CODs are accepted.

Merchandise returned for a refund will be charged a 15% restocking fee, with a $3.00 minimum charge. If items are returned without a Return Authorization Number, or to an address other than provided with the issuance of a Return Authorization Number, a $5.00 charge for additional handling will be assessed.

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  Exchanges

For prompt handling of any return, please call us at 908-362-5267 or email us at mailto:customerservice@americantargets.com to be issued a return authorization number and the return shipping address. 

When calling or emailing, please provide your full name and your order number.

All refunds will be issued to the same payment method used for the original order.

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American Targets will accept returned merchandise for an exchange, when the merchandise meets the following conditions:

     - All products must be in new, unopened condition
          - example of new, unopened condition: a target holder that has not been assembled
          - example of product that will be refused: any item in shrink wrap or hard 'clamshell' plastic that has been opened
     - Returned in the original packaging
     - Returned within 14 days from the shipping date
     - A copy of the invoice is enclosed with the merchandise
     - Enclose the return authorization number that was issued for your return
     - Enclose a brief letter of explaination for the return

All returns must be prepaid; no CODs are accepted.

Merchandise returned for an exhange will be charged a $10.00 exchange fee and plus shipping charges for the new merchandise.

If the new merchandise you wish to receive is temporary unavailable, you may choose to wait to receive the merchandise when we have restocked or you may request a refund.

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  Refunds

All refunds for merchandise returns or exchanges will be issued promptly upon notification of receipt of the merchandise at our warehouse. 

Shipping and handling charges will not be refunded unless an error occurred on our part in the shipment of your order.